Tralee

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Personalised care
Qualified friendly staff
A homely atmosphere
Care with dignity and respect
Your ‘Home away from Home’

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Providing quality care for the elderly

This Privacy Policy explains our policy regarding any personal information you may supply whilst visiting www.tralee.uk.

By using this site, you automatically consent to this Privacy Policy

1. Who is responsible for managing my information?

This website is owned and maintained by Tralee Ltd . We are responsible for the collection and proper management of any personal information you may submit. We will keep your personal details secure and use the information you provide consistently with the applicable privacy and data protection laws, and the terms of this Privacy Policy.

2. What information do we collect?

We only collect personal information from you when submit a request for a brochure. The information you will need to supply to us:

Your name
Your postal address
Telephone number
Email address

We do not collect any financial information on our web site.

3. How do we use your information?

The information you provide may be used in a number of ways, for example:

To provide you with the information, products and services you ask for.
For statistical purposes when we evaluate our range of services.
To tell you about other products and services we think may be of interest to you (see section 5 below).
To manage customer service queries.

4. Who will we share your information with?

The information you provide will be used by Tralee Ltd, it’s partners, and staff. We do not share your personal information with third parties except in exceptional circumstances. Examples of such exceptional circumstances are as follows:

We may disclose your personal information to third parties in the event that we sell or buy business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
We are subject to various laws and we may be required to release personal information to comply with law enforcement or other legal requirements.

5. Future contacts?

We may send you information about our own products and services. We may do this by post, telephone, email or SMS, unless you have told us that you do not wish to be contacted in this way. If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please send an email to accounts@tralee .co.uk.

6. How long will we hold your information for?

We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes, or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner.

7. How can you access and update your information?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below.

Tralee Rest Home

38-40 Tankerton Road, Whitstable, Kent, CT5 2AB

Email: accounts@tralee.uk

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

8. Does the policy apply to linked websites?

Our website contains links to other websites. This privacy policy only applies to this website; please refer to the relevant privacy policies of third party websites.

9. How do we update this privacy policy?

We keep our Privacy Policy under regular review and we will place any updates on our webpage. This privacy policy was last updated in May 2018.

Cookies are small files that are used to learn what information visitors find of interest. In order to monitor and improve our web site and services, we may use cookies and they will not contain any personally identifiable information. If we do use cookies, we will seek your consent first. We provide a link to the CQC website; please refer to their privacy policy for further details.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site.